Contact us/Placing an order online or by telephone

Welcome to NatureQuest. To place an order online:

Just add the product/s of your choice to cart and proceed to the secure* checkout page where you will be able to input your details and pay by credit/debit card (Click 'Check Out as a Guest' on the PayPal payments page for this option) or through a PayPal account. All orders are sent insured and tracked. We will send you an email to confirm your order and another email with tracking details when your order has been despatched. Our website is updated daily and nearly all of our listed items are in stock and ready for despatch. Website orders are despatched Tuesday to Friday. (* PayPal Secured with Buyer and Seller Protection.)

To place an order by telephone & for product information or order status:

Contact us on: 07752 926145 (Shop) or Email: This email address is being protected from spambots. You need JavaScript enabled to view it. for all enquires.

Our phone lines are open Tuesdays and then Thursday to Saturday from 1130 until 1530.

We accept all major credit and debit card. 

Contact us by post : NatureQuest, Unit 6, Market Hall, Great Darkgate Street, Aberystwyth, Ceredigion, SY23 1DW.                        

Postage, packing and delivery

P&P is free per order for Parcelforce Express48 or Royal Mail insured & tracked UK delivery. (UK Mainland & NI only). 

All items are sent fully insured and tracked.

An email will be sent to you on despatch with all tracking information.

Your order will be delivered within 1-2 days depending on the courier service we use.

Orders received on Fridays will be delivered the following Monday or Tuesday.

We no longer post to overseas destinations, UK delivery only.

For returns information please click our Terms of Service on the 'Cart' page.

All stock is UK supplied and carries a full manufacturer guarantee.

NatureQuest is an authorised UK dealer of Acuter, Forest Optics, Helios, Hilkinson, kenko, Meopta,

Olivon, Opticron, Shearwater SP, Skywatcher, Steiner, Vanguard, Velbon, Viking, Visionary and Zenith optical equipment.

Privacy policy statement:

We do not store credit card details nor do we share customer details with any 3rd parties.

Please see full Terms & Conditions on cart/checkout page. Copyright NatureQuest 2012. All rights reserved.

Original sandpiper logo and associated website artwork Copyright NatureQuest 2012. All rights reserved.


Original Website Artwork by Julie Jones.